Coronavirus (COVID-19) information


Updated - March 26, 2020 - 9:00 a.m.

Kensington Health is closely following the spread of COVID-19 in Ontario. As always, the safety of our patients, residents, clients and staff is our top priority. For province-wide updates, visit Ontario.ca/coronavirus.

This is a quickly-evolving situation – please visit this page regularly to ensure you have the most up-to-date information. We have made a number of operational changes in our long-term-care home, hospice and ambulatory clinics to keep our community healthy. Select one of the options below for more information.


As of March 15, due to an abundance of caution, the Eye Bank of Canada (Ontario Division) will be closed until further notice. If you have any questions or concerns, please contact us.

Like many of you, we have been closely following the spread of COVID-19. At Kensington Diagnostic Imaging Centre the safety of our patients and staff is our number one priority.

We have made the difficult decision to close the centre as of Saturday, March 21, 2020. If you have a scheduled appointment, a member of team will be calling you to reschedule to a later date. If you need a report, images or information sent to your care provider please leave a voice message at 416-962-3202 and someone from our team will phone you. 

Information for Referring Physicians:

Reports for patients seen from March 14 onwards will be sent out through our regular channels. We will continue to fax reports and send images upon request throughout the closure period. If you require reports for your patient(s), please leave a message at (416) 962-3202. Someone will respond back to you as soon as possible.

Thank you all for your understanding. We apologize for any inconvenience this may cause you or your patients.

Update for Kensington Gardens and Kensington Hospice visitors

On March 25, 2020, one case of the Novel Coronavirus (COVID-19) has been identified at Kensington Gardens. We have spoken with the residents and families of the affected floor, and they are aware of the situation.

Our team has taken swift action to halt the spread of the virus through rigorous infection management practices and procedures. Kensington Health is working in close partnership with Toronto Public Health and Ontario Health to ensure every possible step is taken to protect the health and safety of our residents.

We will be updating this page as more information becomes available. If you have any questions or concerns, do not hesitate to contact us.

Visiting 

As per direction from the Ministry of Health, Kensington Gardens and Kensington Hospice should only allow essential visitors.

The Ministry identifies essential visitors as those who have a resident who is dying or very ill. These visitors must continue to be actively screened.

Below, please find a short FAQ to help provide you with more information.

Frequently Asked Questions

Like many of you, we have been closely following the spread of COVID-19. At Kensington Eye Institute the safety of our patients and staff is our number one priority.

We have made the difficult decision to cancel all surgeries as of Tuesday, March 17, 2020. If you have a surgery scheduled for this day or later, a member of our team will give you a call in the coming days. 

All emergency surgeries scheduled to be performed at Kensington Eye Institute will be placed on the emergency list at a nearby hospital. A member of our team will guide you through this change.

We deeply apologize for any inconvenience this may cause. It is with an abundance of caution that we made this decision. If you have any questions, please call 416-938-2132.

Like many of you, we have been closely following the spread of COVID-19. At Kensington Screening Clinic the safety of our patients and staff is our number one priority.

We have made the difficult decision to close the screening clinic as of Tuesday, March 17, 2020. If you have a screening appointment for this day or later, a member of our team will give you a call in the coming days.

INFUSION PATIENTS ONLY: The infusion clinic will remain open. Regular clinic hours apply. 

Kensington Screening Clinic is not taking on any new patients as of March 17, 2020, until further notice.

We deeply apologize for any inconvenience this may cause. It is with an abundance of caution that we made this decision. If you have any questions, please call 416-928-9511.

Like many of you, we have been closely following the spread of COVID-19. At Kensington Vision and Research Centre the safety of our patients and staff is our number one priority.

We have made the difficult decision to cancel all non-essential appointments as of Tuesday, March 17, 2020. If you have an appointment for this day or later, a member of our team will give you a call in the coming days.

Kensington Vision and Research Centre is not taking on any new patients as of March 17, 2020, until further notice.

We deeply apologize for any inconvenience this may cause. It is with an abundance of caution that we made this decision. If you have any questions, please call (416) 928-1335.

Recreation Centres:

To keep Second Mile Club clients and staff healthy, all Second Mile Club programming has been cancelled until further notice. We will be continuing to serve our clients by exploring ways to provide virtual support to ensure they are not feeling isolated or lonely.

If you are a client, please call 416-597-0841 and press zero to be connected with a staff member that will be happy to support you.

Day Hospice and Caregiver Support Group

Until further notice, both the Day Hospice Program and the Caregiver Support Group have been cancelled.

If you have questions or concerns, please contact us.


Like many of you, we have been closely following the spread of COVID-19. For the safety of our volunteers and the residents, we are suspending volunteer services at Kensington Gardens, Second Mile Club and ambulatory services until further notice.  

Volunteer services at Kensington Hospice will remain as scheduled. For questions or concerns, please contact us.